Legal
Terms and Conditions of Use
Last updated: 27/10/2025
1. General Information
This website (www.connectoma.com) is owned by Connectoma Neurotech S.L., with registered office at Calle Padilla 26, 28006 Madrid, registered in the Madrid Commercial Registry, with tax ID (NIF) B70752785.
You can contact us at info@connectoma.com.
2. Purpose
Accessing and using this website grants user status and implies full acceptance of these Terms and Conditions. Connectoma reserves the right to modify the content, design and access conditions of the website at any time.
3. Use of the Website
The user agrees to use the content and services appropriately, in accordance with the law, morality, public order and these conditions.
The use of this website for unlawful purposes or purposes that may cause harm to Connectoma or third parties is expressly prohibited.
4. Intellectual and Industrial Property
All website content (texts, images, graphics, logos, videos, software, structure and design) is the exclusive property of Connectoma or its licensors. Reproduction, distribution, public communication or modification without express authorization is prohibited.
5. Liability
Connectoma does not guarantee permanent availability or the absence of errors. It is not responsible for indirect damages arising from the use of the website or information published by third parties, except where applicable legislation provides otherwise, and in particular without prejudice to liability for fraud, gross negligence or in relation to consumers pursuant to Royal Legislative Decree 1/2007.
6. External Links
The site may include links to third-party websites. Connectoma assumes no responsibility for the content or policies of such sites.
7. Applicable Law
These conditions are governed by Spanish and European legislation. In case of dispute, the parties shall submit to the courts of Madrid, unless otherwise provided by law.
Privacy Policy
Last updated: 27/10/2025
1. Data Controller
Connectoma Neurotech S.L. (hereinafter, "Connectoma") is the data controller responsible for processing personal data collected through this website and official communication channels.
- Tax ID (NIF): B70752785
- Registered office: Calle Padilla 26, 28006 Madrid
- Contact email: info@connectoma.com
You may contact our data protection officer at info@connectoma.com for any matter related to the processing of your personal data.
2. Categories of Data We Process
Connectoma may collect the following categories of personal data:
- Identification data: first and last name
- Contact data: email, phone number, postal code or city
- Communication data: messages and information you provide through the contact form, email or WhatsApp
- Browsing data: IP address, cookie identifiers and other technical data, only if you consent to their use through the cookie banner.
During phone communications, Connectoma may request general information to provide you with appropriate assistance.
If you share health-related data with us in your communications (Art. 9 GDPR), we understand that you are giving your explicit consent to process it solely for the purpose of handling your request. We recommend not including detailed medical information in web forms; we have secure channels available for this purpose.
3. Purposes of Processing
Your data is used for the following purposes:
- Handling and managing information or contact requests.
- Communications arising from the request or the established relationship.
- Sending information about services or activities (only with your consent).
- Site improvement and anonymous statistical analysis, through cookies and analytics tools (all with your consent).
- Compliance with legal obligations and maintaining site security.
4. Legal Basis
The legal bases that allow processing are:
- Consent of the data subject (Art. 6.1.a GDPR) for the use of forms, non-essential cookies and informational communications.
- Legitimate interest of Connectoma (Art. 6.1.f GDPR) in managing necessary communications with users and ensuring site security.
- Compliance with legal obligations (Art. 6.1.c GDPR) applicable to Connectoma.
5. Data Retention
Data will be retained for the following periods according to the purpose of processing:
- Contact requests: up to 12 months after the last interaction.
- Commercial communications (newsletter): until you withdraw your consent.
- Cookies: as indicated in the Cookie Policy.
Once these periods have elapsed, your data will be securely deleted or anonymized for statistical purposes, unless it must be kept blocked due to a legal obligation.
6. Recipients and Data Processors
Personal data will not be shared with third parties except where legally required.
The following service providers, acting as data processors, may have access to your data under contracts in compliance with the GDPR:
- Hosting: Vercel Inc. (USA)
- Analytics and advertising: Google Ireland Ltd.
- Email marketing: MailerLite Ltd. (Ireland)
7. International Transfers
Some technology providers (e.g., Vercel Inc., Google LLC or Meta Platforms, Inc.) may carry out international transfers outside the European Economic Area.
Such transfers are covered by Standard Contractual Clauses approved by the European Commission and/or the EU-US Data Privacy Framework, which guarantee a level of protection equivalent to the European standard.
8. User Rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability at any time by writing to info@connectoma.com. To verify your identity we will preferably use less intrusive means; only where there is reasonable doubt may we request an identity document, which will be deleted immediately after verification.
You have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. Providing your data is voluntary; however, not doing so may prevent us from handling your request.
If you believe that the processing does not comply with regulations or we have not properly addressed your request, you may file a complaint with the Spanish Data Protection Agency (AEPD: www.aepd.es).
9. Minors
Our services are not directed at minors under 16 years of age.
If we detect that we have received data from a minor without proper authorization, we will delete it immediately.
10. Data Security
Connectoma applies appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of personal data, in compliance with the GDPR and Organic Law 3/2018 (LOPDGDD).
11. Changes to the Privacy Policy
Connectoma may update this policy when necessary to adapt it to regulatory, technical or service changes.
The current version will always be available on this website with its update date.